Refund policy

Returns & Exchange Policy

Customers may request a return within 14 days of delivery in line with UK consumer rights.

For non-faulty items, eligible returns are offered as exchange or store credit only (no refunds for non-faulty items).

Items must be unworn, unused, unwashed and in original condition with original packaging.

Personalised or custom-made items may be non-returnable unless faulty.

If an item is faulty, damaged, or incorrect, customers may be entitled to a refund, repair or replacement in accordance with UK consumer law.

Customers are responsible for return shipping costs unless the item is faulty or sent in error.

For returns or exchange requests, please contact us through our Contact Us page.